Services - IMAT Solutions
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Services

Implementation Services

Project and Program Management

The IMAT Implementation Methodology is based on industry best-practices and provides a path to the most successful project outcomes and fastest possible ROI.

IMAT IT Services

IMAT’s expert staff can help you ensure the effective set up of the key-IT components of our solution including server setup and configuration and VPN connectivity.

IMAT Configuration Services

Let us help you configure Interfaces and Feeders, Users and User Groups and set up the rules needed for efficient possible Data Validation, Normalization and Transformation.

Project and Program Management

IMAT can help you create Data Validation and Consistency Reporting; Quality Measures for ACO, MU, HEDIS, PQRS, etc. and the operational reports you need to run your business.

Training Services

IMAT Feeder Configuration

IMAT provides both one-on-one and classroom training on the configuration of Feeders including Jobs, Tasks and Index Management.

IMAT Query and Report Builder

Get the best out of IMAT’s query and reporting capabilities through either one-on-one or classroom training on the IMAT Visual and Compound Query Builder

IMAT and Python

Learn how IMAT Compound Query Builder’s inbuilt reporting and querying capabilities can be extended using Python scripts through either one-on-one or classroom training.

IMAT System Administrator

This training ensures smooth running of your IMAT system and includes User Management, User Groups, Security Sets and Collections. Job Management, User and Audit Logs.

Hosting Services

Full Managed Service

For those IMAT customers who prefer a managed service model over an on-premises implementation, IMAT can provide a secure hosted deployment of the IMAT platform.

HIPPA and HITECH certified hosted environment.

Ensuring Data Privacy and Security are critical when deploying a hosted environment. You can rest assured knowing that IMAT is both HIPPA and HITECH certified.

Primary and Disaster Recovery Sites

Healthcare applications are truly mission critical, and so IMAT provides top-tier performance, availability, resilience, and disaster recovery through our fully redundant data center.

Support Services

An absolute commitment to customer satisfaction is at the core of everything IMAT does. Our Support Desk provides live, phone-based support during business hours to customers with both Standard and Premium support contracts and is backed up by an email trouble-ticketing system for support. And, because healthcare needs and regulations are continuous evolving, we provide full Upgrade and Update Support. For our hosted customers, our expert staff provides complete support on all aspects of the IMAT software backed up by operating system and hardware.