{"id":89758,"date":"2026-06-11T09:34:44","date_gmt":"2026-06-11T09:34:44","guid":{"rendered":"https:\/\/imatsolutions.com\/?p=89758"},"modified":"2026-06-11T09:34:44","modified_gmt":"2026-06-11T09:34:44","slug":"why-health-plans-are-shifting-focus-from-data-exchange-to-data-intelligence","status":"publish","type":"post","link":"https:\/\/imatsolutions.com\/index.php\/2026\/06\/why-health-plans-are-shifting-focus-from-data-exchange-to-data-intelligence\/","title":{"rendered":"Why Health Plans Are Shifting Focus from Data Exchange to Data Intelligence"},"content":{"rendered":"<h3 style=\"margin: 10px 0;\">Top Takeaways<\/h3>\n<p><small>\u2022 <strong>Health plans are increasingly focused on maximizing the value<\/strong> of existing health IT investments.\u00a0<br data-start=\"1281\" data-end=\"1284\" \/>\u2022<strong> Interoperability remains important<\/strong>, but organizations now need data that is trusted, usable, and actionable.\u00a0<br data-start=\"1434\" data-end=\"1437\" \/>\u2022 <strong>Health plans are moving from experimentation to operationalization a<\/strong>s AI becomes embedded into workflows such as risk adjustment, claims, and utilization management.\u00a0<br data-start=\"1583\" data-end=\"1586\" \/>\u2022<strong> Provider data quality challenges continue<\/strong> to impact operational efficiency, member experience, and reporting accuracy.\u00a0<br data-start=\"1724\" data-end=\"1727\" \/>\u2022 <strong>Quality, Stars, HEDIS, CAHPS, risk adjustment, and care management initiatives are converging<\/strong> around shared data foundations.\u00a0<br data-start=\"1876\" data-end=\"1879\" \/>\u2022 <strong>Health plans are increasingly measuring success based on the business value<\/strong> and ROI generated from healthcare data investments.\u00a0<\/small><\/p>\n<p>By <a href=\"https:\/\/www.linkedin.com\/in\/markcoetzer\/\" target=\"_blank\" rel=\"noopener\">Mark Coetzer<\/a>, VP of Business Development at IMAT Solutions<\/p>\n<p>For more than a decade, health plans have invested heavily in interoperability initiatives, data exchange technologies, FHIR APIs, provider data management, and quality reporting systems. These investments have helped organizations improve connectivity across the healthcare ecosystem and comply with evolving regulatory requirements.<\/p>\n<p>For many organizations, data intelligence for health plans is becoming a critical priority as payer leaders seek to maximize the value of healthcare data investments, improve operational efficiency, and prepare for AI driven transformation.<\/p>\n<p>Today, however, many payer organizations are asking a different question: <strong>Are we maximizing the value of the data we already have?<\/strong><em>\u00a0<\/em><\/p>\n<p>That question is becoming increasingly important as health plans seek to improve operational performance, support AI initiatives, enhance member experiences, and demonstrate greater returns on health IT investments.<\/p>\n<p><a href=\"https:\/\/www.newswire.com\/news\/black-book-polls-find-health-plans-moving-from-digital-transformation-22789286\" target=\"_blank\" rel=\"noopener\">Recent findings from Black Book Research<\/a> suggest the industry is entering a new phase of digital transformation, one that focuses less on moving data and more on turning that data into actionable intelligence.<\/p>\n<h3>Data Intelligence for Health Plans Is Becoming a Strategic Priority<\/h3>\n<p>According to Black Book Research, 82% of payer organizations cited interoperability, FHIR readiness, and usable data exchange as essential priorities. However, the research also found that buyers are increasingly focused on whether exchanged data can be reconciled, governed, and operationalized within payer workflows. In other words, connectivity alone is no longer enough.<\/p>\n<p>Health plans need data that can support decision making across quality improvement, risk adjustment, care management, provider network operations, <a href=\"https:\/\/imatsolutions.com\/index.php\/2022\/11\/health-payers-boosting-member-experiences-has-never-been-more-important\/\" target=\"_blank\" rel=\"noopener\">member engagement<\/a>, and executive reporting.<\/p>\n<p>As healthcare organizations continue to invest in digital transformation, the conversation is shifting from data exchange to data usability.<\/p>\n<h3>Health Plans Are Looking for Greater ROI from Health IT Investments<\/h3>\n<p>The healthcare industry has made significant progress in improving data exchange capabilities. However, many organizations continue to struggle with fragmented systems, inconsistent provider data, duplicate records, and disconnected reporting environments.<\/p>\n<p>Black Book found that 79% of respondents reported provider data defects continue to create downstream operational risks, affecting provider directory accuracy, claims routing, network adequacy, access analysis, and member trust.<\/p>\n<p>At the same time, 75% reported growing convergence across quality, <a href=\"https:\/\/imatsolutions.com\/index.php\/2026\/04\/cms-medicare-advantage-star-ratings-overhaul\/\" target=\"_blank\" rel=\"noopener\">Stars<\/a>, <a href=\"https:\/\/imatsolutions.com\/index.php\/2026\/03\/health-it-answers-why-data-quality-will-decide-who-is-ready-for-hedis-2030\/\" target=\"_blank\" rel=\"noopener\">HEDIS<\/a>, CAHPS, risk adjustment, and care gap workflows, suggesting that organizations are moving away from siloed performance programs and toward shared data ecosystems.<\/p>\n<p>These findings point to a common challenge facing health plans today around how to generate greater business value from existing technology investments.<\/p>\n<p>Rather than maintaining separate systems, workflows, and data repositories for every program, many organizations are seeking a more unified approach that allows data to be leveraged across multiple business functions. The result is greater efficiency, reduced duplication, improved reporting consistency, and stronger returns on technology investments.<strong><em>\u00a0<\/em><\/strong><\/p>\n<h3>Data Intelligence Creates Business Value<\/h3>\n<p>The most successful payer organizations are increasingly focused on transforming healthcare data into actionable intelligence.<\/p>\n<p>This requires more than simply exchanging information between systems. It requires the ability to aggregate, normalize, validate, govern, and operationalize data across the enterprise.<\/p>\n<p>When organizations establish a trusted data foundation, they can:<\/p>\n<ul>\n<li>Improve HEDIS and Stars performance<\/li>\n<li>Strengthen risk adjustment programs<\/li>\n<li>Reduce manual reporting efforts<\/li>\n<li>Improve provider data accuracy<\/li>\n<li>Support care management initiatives<\/li>\n<li>Enhance member experiences<\/li>\n<li>Enable more effective analytics and decision making<\/li>\n<li>Accelerate AI adoption<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>The organizations that can successfully operationalize data across multiple use cases are often the ones that achieve the greatest value from their health IT investments.<strong><em>\u00a0<\/em><\/strong><\/p>\n<h3>Why Data Intelligence Matters for AI<\/h3>\n<p>As health plans increasingly explore AI and advanced analytics, the <a href=\"https:\/\/imatsolutions.com\/index.php\/imat-data-quality-assessment\/\" target=\"_blank\" rel=\"noopener\">quality of underlying data becomes even more important.<\/a><\/p>\n<p>AI systems can only be as effective as the data they rely on. Organizations that continue to struggle with fragmented, incomplete, or inconsistent data often face challenges scaling analytics and automation initiatives.<\/p>\n<p>This is one reason many payer organizations are focusing on <a href=\"https:\/\/imatsolutions.com\/index.php\/imat-c3-framework\/\" target=\"_blank\" rel=\"noopener\">foundational data quality improvements<\/a> before expanding AI programs. Trusted, normalized, and governed data remains one of the most important prerequisites for long term AI success.<\/p>\n<h3>How IMAT Supports This Shift<\/h3>\n<p>This evolving industry focus aligns closely with <a href=\"https:\/\/imatsolutions.com\/index.php\/imat-flexible-payer-solution\/\" target=\"_blank\" rel=\"noopener\">IMAT&#8217;s Flexible Payer Solution<\/a>, powered by <a href=\"https:\/\/imatsolutions.com\/index.php\/imat-intelligence\/\" target=\"_blank\" rel=\"noopener\">IMAT Intelligence<\/a>. For many health plans, the challenge is no longer acquiring more technology. It is maximizing the value of the technology and data assets they already have.<\/p>\n<p>IMAT&#8217;s Flexible Payer Solution helps organizations <a href=\"https:\/\/imatsolutions.com\/index.php\/2022\/09\/health-payers-can-enhance-revenue-with-imat-daas-platform\/\" target=\"_blank\" rel=\"noopener\">unlock greater ROI<\/a> by reducing data silos, improving data quality, streamlining reporting workflows, and establishing a single trusted data foundation that supports quality initiatives, risk adjustment, care management, provider operations, interoperability, and analytics.<\/p>\n<p>Rather than maintaining separate environments for individual programs, health plans can leverage the same data assets across multiple business functions and performance initiatives.<\/p>\n<p>This approach helps organizations generate greater returns from existing health IT investments by reducing duplicate data management efforts, minimizing manual reporting processes, improving provider data accuracy, and creating more consistent reporting across the enterprise.<\/p>\n<p>The result is improved operational efficiency, lower administrative burden, faster access to actionable insights, and greater value from technology investments already in place.<strong><em>\u00a0<\/em><\/strong><\/p>\n<h3>Looking Ahead<\/h3>\n<p>The next phase of healthcare transformation will not be defined solely by how much data organizations can exchange. It will be defined by how effectively they can use that data.<\/p>\n<p>As health plans continue to invest in interoperability, analytics, and AI, organizations that prioritize data intelligence, data quality, and operational usability will be best positioned to improve performance, drive efficiency, and achieve greater returns on their health IT investments.<\/p>\n<p><a href=\"https:\/\/imatsolutions.com\/index.php\/contact\/\" target=\"_blank\" rel=\"noopener\"><strong><em>Contact IMAT Solutions<\/em><\/strong><\/a><strong><em> to learn how the <\/em><\/strong><a href=\"https:\/\/imatsolutions.com\/index.php\/imat-flexible-payer-solution\/\" target=\"_blank\" rel=\"noopener\"><strong><em>IMAT Flexible Payer Solution<\/em><\/strong><\/a><strong><em> powered by I<\/em><\/strong><a href=\"https:\/\/imatsolutions.com\/index.php\/imat-intelligence\/\" target=\"_blank\" rel=\"noopener\"><strong><em>MAT Intelligence<\/em><\/strong><\/a><strong><em> can help your organization reduce data silos, improve operational efficiency, generate greater ROI from health IT investments, and transform healthcare data into actionable intelligence.<\/em><\/strong><\/p>\n<hr \/>\n<p><small><strong>About the Author<\/strong><br \/>\nMark Coetzer is VP of Business Development at IMAT Solutions, with more than 30 years of technology experience and a decade dedicated to healthcare. He brings deep expertise in clinical data integration, interoperability, and population health, and is passionate about helping organizations build trusted data foundations for better care and smarter outcomes.<\/small><\/p>\n<p><small><strong>Additional Insights from Mark Coetzer<\/strong><\/small><\/p>\n<p><small>\u2022 <a href=\"https:\/\/imatsolutions.com\/index.php\/2026\/02\/podcast-why-hedis-2030-is-a-now-problem-for-payers\/\" target=\"_blank\" rel=\"noopener\">PODCAST: Why HEDIS 2030 Is a \u201cNow\u201d Problem for Payers \u00a0<\/a><br \/>\n\u2022 <a href=\"https:\/\/imatsolutions.com\/index.php\/2025\/10\/ai-data-ready-for-health-plan-quality\/\" target=\"_blank\" rel=\"noopener\">Why AI Ready Data Drives Sustainable Quality Performance for Health Plans<\/a><br \/>\n\u2022 <a href=\"https:\/\/imatsolutions.com\/index.php\/2026\/02\/what-senior-quality-leaders-must-do-now-to-prepare-for-digital-hedis\/\" target=\"_blank\" rel=\"noopener\">What Senior Quality Leaders Must Do Now to Prepare for Digital HEDIS<\/a><br \/>\n\u2022<a href=\"https:\/\/imatsolutions.com\/index.php\/2023\/04\/real-time-monitoring-of-medicare-advantage-star-ratings-throughout-the-year\/\" target=\"_blank\" rel=\"noopener\"> Real-Time Monitoring of Medicare Advantage Star Ratings Throughout the Year<\/a><\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Top Takeaways \u2022 Health plans are increasingly focused on maximizing the value of existing health IT investments.\u00a0\u2022 Interoperability remains important, but organizations now need data that is trusted, usable, and actionable.\u00a0\u2022 Health plans are moving from experimentation to operationalization as AI becomes embedded into workflows such as risk adjustment, claims, and utilization management.\u00a0\u2022 Provider data quality challenges continue to impact operational efficiency, member experience, and reporting accuracy.\u00a0\u2022 Quality, Stars, HEDIS, CAHPS, risk adjustment, and care&#8230;<\/p>\n","protected":false},"author":12,"featured_media":89760,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[221],"tags":[311,536,543,540,531,274,287,539,330,515,245,283,310,526,383,541,524,542],"acf":[],"_links":{"self":[{"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/89758"}],"collection":[{"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/comments?post=89758"}],"version-history":[{"count":3,"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/89758\/revisions"}],"predecessor-version":[{"id":89762,"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/posts\/89758\/revisions\/89762"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/media\/89760"}],"wp:attachment":[{"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/media?parent=89758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/categories?post=89758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/imatsolutions.com\/index.php\/wp-json\/wp\/v2\/tags?post=89758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}