IMAT Solutions Blog

18 Jun Why Improving Member Satisfaction Starts with Better Healthcare Data

Top Takeaways • Member satisfaction and trust remain significant challenges for health plans despite ongoing efforts to improve member experiences. • Rising healthcare costs are increasing pressure on payer organizations to strengthen member engagement and deliver greater value.  • Health plans are moving from experimentation to operationalization as AI becomes embedded into workflows such as risk adjustment, claims, and utilization management. • Improving member experiences requires more than simplifying processes and communications. It requires trusted, actionable healthcare data. •...

Read More

11 Jun Why Health Plans Are Shifting Focus from Data Exchange to Data Intelligence

Top Takeaways • Health plans are increasingly focused on maximizing the value of existing health IT investments. • Interoperability remains important, but organizations now need data that is trusted, usable, and actionable. • Health plans are moving from experimentation to operationalization as AI becomes embedded into workflows such as risk adjustment, claims, and utilization management. • Provider data quality challenges continue to impact operational efficiency, member experience, and reporting accuracy. • Quality, Stars, HEDIS, CAHPS, risk adjustment, and care management...

Read More

03 Jun Why Health Plan Data Infrastructure Is Becoming a Competitive Advantage

Top Takeaways • Health plan leaders increasingly view actionable data as a strategic asset for improving affordability, operational efficiency, and member outcomes. • AI adoption is accelerating across payer organizations, but success depends on trusted, normalized, and auditable healthcare data. • Health plans are moving from experimentation to operationalization as AI becomes embedded into workflows such as risk adjustment, claims, and utilization management. • Data quality and interoperability remain foundational challenges that must be addressed before organizations can fully...

Read More

15 Apr CMS Medicare Advantage Star Ratings Overhaul: What It Means for Data, Quality, and Performance

By Mark Coetzer, VP of Business Development at IMAT Solutions Top Takeaways • CMS is shifting Star Ratings toward clinical outcomes, reducing the weight of administrative and process-based measures. • 11 measures are being removed, signaling the end of “box-checking” as a driver of performance. • Data quality and clinical accuracy will now directly impact Star Ratings and reimbursement. • Behavioral health is gaining importance, with new measures like depression screening being introduced. • Plans must improve...

Read More

04 Mar Health IT Answers: Why Data Quality Will Decide Who Is Ready for HEDIS 2030

In a recent Health IT Answers guest article, Mark Coetzer, VP of Business Development at IMAT Solutions, explains why data quality is becoming the deciding factor in HEDIS 2030 readiness. As hybrid chart review is phased out and digital reporting becomes mandatory, health plans must strengthen data completeness, normalization, interoperability, and audit defensibility to protect performance outcomes and regulatory compliance. For decades, HEDIS has anchored health plan quality measurement. What is now changing is how it...

Read More

18 Feb What Senior Quality Leaders Must Do Now to Prepare for Digital HEDIS

By Mark Coetzer, VP of Business Development at IMAT Solutions As HEDIS becomes fully digital, Senior Quality Leaders at payer and managed care organizations face increased accountability for data accuracy, Star Ratings, CAHPS performance, and NCQA compliance. This post explores how IMAT Intelligence and the IMAT Health Data Quality Assessment help quality leaders strengthen data integrity, reduce audit risk, improve measure performance, and confidently lead Medicaid and Medicare programs into the digital reporting era. Senior Quality Leaders...

Read More

04 Feb Meeting the HEDIS 2030 Moment: Why Data Readiness Can No Longer Wait

By Mark Coetzer, VP of Business Development at IMAT Solutions HEDIS is undergoing a fundamental transformation. By 2030, all HEDIS reporting will be fully digital, eliminating traditional hybrid chart review and placing unprecedented demands on data quality, interoperability, and timeliness. This post explains why organizations must act now to prepare for HEDIS 2030, how NCQA’s transition plan accelerates urgency, and how IMAT Intelligence helps health plans and providers build the trusted, audit-ready data foundation required to...

Read More

03 Dec Introducing the IMAT Health Data Quality Assessment

By Mark Coetzer, VP of Business Development at IMAT Solutions Healthcare organizations cannot scale analytics or responsibly adopt AI without trusted data. IMAT Solutions’ new Health Data Quality Assessment gives payers and health systems a one-time diagnostic that baselines the accuracy, completeness, and readiness of their data. The assessment identifies gaps, risks, and improvement opportunities so leaders can strengthen performance and prepare for AI driven initiatives with confidence. Every healthcare organization is racing toward better analytics, stronger...

Read More

12 Nov How AI Ready Data Helps Payer Analytics Leaders Improve Medical Cost Performance and Network Value

By Mark Coetzer, VP of Business Development at IMAT Solutions Healthcare payer analytics managers are responsible for understanding medical cost drivers, supporting value-based care models, improving provider network performance, and informing financial decisions. Their success depends on accurate, unified, and timely health data. AI ready data allows payers to strengthen forecasting, reduce network leakage, uncover cost savings, improve contract modeling, and support value-based care performance with confidence at scale. Rising Expectations for Payer Analytics Teams Payer analytics leaders...

Read More

22 Oct Why AI Ready Data Drives Sustainable Quality Performance for Health Plans

By Mark Coetzer, VP of Business Development at IMAT Solutions Many health plan quality leaders are working to improve HEDIS, CAHPS, Star Ratings, and NCQA scores but struggle with fragmented and incomplete data. True performance starts with accurate and unified health data that can be trusted across reporting, audits, and member experience programs. AI ready data gives payers the foundation they need to close care gaps faster and improve results with confidence at scale. The New Reality...

Read More