22 Jul Consumers Want Convenience and Telehealth from Health Payers
Consumers are calling for health payers to further embrace telehealth solutions, underscoring the need for providing accessible care as the COVID-19 pandemic continues. This was the core takeaway from a recent CVS Health study, which found that consumers want health solutions that meet them where they are – in store, in home and in hand. “Consumers are demanding convenience and ease in how they access health services. Technological solutions have the power to simplify health care and significantly...