19 Feb Data to Drive Health Payer Consumerism in 2020
At the tail end of 2019, PricewaterhouseCoopers (PwC) stated that consumerism will play greater role in how payers make deals, use technology, hire, pursue equity, and spend in 2020. On the heels of this study, a new report found that data sharing, Social Determinants of Health (SDOH), and simpler language will all drive how payers embrace consumerism this year. The report highlighted how payers are sharing patient satisfaction scores, HEDIS and star ratings, as well as health...